policies

Our Clients are very important to us and we respect their right to privacy and the trust they place in us when sharing information about themselves - About Beauty Team
 

our commitment to client privacy:

  • About Beauty respects your privacy and will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law.
  • Client information submitted to us is only available to staff managing this information for purposes of contacting you.
  • We will only use client information for sending clients information on our products, treatments and programs and will respect a client’s right to decline being including in our mailing lists.
  • Client information entered into our web site is stored behind a firewall, is protected, and will only be used for the purpose stated.
  • All staff contracts contain clauses specifically relating to the protection of client privacy.

reservations

At About Beauty we recognise that your time is valuable and offer appointments to suit your needs.  The time we have set aside for you is also valuable and we ask that you give at least 6 hours notice of cancellation when possible, otherwise a late cancellation fee of 50% of treatments booked may be payable.  The answer phone is available for appointment request, cancellations or messages.  Please arrive 5 minutes before your booked time and switch your mobile phone off, to respect other clients. 
Appointments over two hours and group bookings require a 50% credit card deposit.

Some services received by Lisa Davis (Director) incur an additional 10% expert fee due to her high demand and over 37 years experience.  

Free parking is available within the Monaco Resort complex.
 

terms

T & C for our About Beauty Loyalty Rewards... As you spend dollars with us you also collect dollars. For every $100 = $5 is earned and can be redeemed on future product purchase over $50 value. A Maximum of $10 (10 points) can be redeemed per visit, but excludes Gift Packs, or discounted sale items. AB Reward points expire on 31 March each year, and can't be gifted. About Beauty Management has the right to cancel this program at any time without notice.

At About Beauty we accept the following methods of payment: Cash, Eftpos, Afterpay, Visa, Mastercard (Credit card or pay wave will incur a 2% surcharge fee)  Payment is made at the time of your appointment.
available in store.

shipping

New Zealand: We use tracked local Couriers for 3-4 days delivery anywhere in New Zealand as long as items are in stock (NB: we have a high sales in shop too, making stock control online near impossible. We re-stock weekly, however sometimes HeadOffice can be out of stock... apologise this is out of our control. Please also allow longer if Rural address. Orders will be processed between Tuesday to Friday mornings to meet courier pickup times. We will always advise if there are any stock delays.
Rest of the World: Sorry we do not ship overseas.

FREE shipping for all orders $200 and over within NZ
client testimonial about our online shop...
'Hello, just arrived home after a few days away and your package was here. Just wanted to say thank you... the beautiful wrapping and the lovely free gifts all so appreciated! Thank you, I look forward to purchasing through you again. Best Regards'
Jill - Tauranga 
Contact us if you have any further questions